All features

Explore all the features Answered.so offers.

🦾 GPT-powered chatbot

Train your own GPT-powered chatbot on your company documents to provide human-like answers about your product or service instantly. The chatbot automatically learns from your knowledge base, websites, uploaded files, and text content.

  • Multi-source: Train your bot on websites, knowledge bases, and files
  • Continuous training: Train the model and improve responses
  • Choose between GPT-3.5 and GPT-4o models
  • Conversation history: Review the chat history of your customers
  • Collect user details: GEO location, IP address, browser, OS, and spoken languages
  • 80+ supported languanges

🛟 HelpHub

HelpHub is the widget accessible from any page of your website. It centralizes your most popular knowledge base articles, FAQs, and also delivers custom messages to your customers.

  • Accessible from any page with just one click
  • Create custom messages for your customers
  • Showcase your most popular articles and FAQs
  • Easy access to your knowledge base from any page
  • Allow your customers to search the knowledge base or ask AI
  • Create call-to-action buttons: open live chat, visit an external website, call a phone number, and more

💬 Live chat

Switch to live chat for direct human support. Answered.so natively integrates with Crisp, Intercom, HubSpot, Zendesk, and allows easy connection to other chat services as well.

  • Let your customers contact your live support when they need it
  • Native integration with Crisp, Intercom, HubSpot, Zendesk, Helpscout, and more
  • Easily integrate with almost any other third-party chat service provider

🔍 Search bar

Allow your customers to open a lightning-fast search bar from any page of your website or web app by clicking CMD+K or CTRL+K. They can then search documents and articles in your knowledge base.

  • Instant search bar access with CMD+K or CTRL+K
  • Lightning-fast search across documents and articles
  • Integrated natively into your website or web app

🎓 Knowledge base

Create your own fully functional knowledge base portal and host it on your domain. It integrates seamlessly with the GPT Chatbot that learns from your content and updates with any changes.

  • Your articles look professional and well-designed
  • Host on a custom domain
  • Create article categories
  • The GPT Chatbot learns and synchronizes with content changes
  • SEO optimization: enable or disable the indexing of articles by search engines
  • Answered.so automatically generates sitemap.xml and robots.txt files

📖 Blogs

Create and publish fully featured, SEO-optimized blogs for your company directly on your own domain.

  • SEO-optimized: Search engines will love your blog
  • Blazingly fast: Your blog loads as quickly as a static website
  • Simple & clean design
  • Publish on your custom domain
  • Option to publish in a domain subfolder or subdomain
  • Auto generated sitemap.xml and robots.txt files

Take your customer service to the next level!

Ready to turbocharge your customer service? This is where you start.